Case Management
Introduction
Over 1000 users have used LAWFUSION to both design and deploy case management and professional service automation systems in areas such as:
- Conveyancing (Sale, Purchase, Remortgage, Plots)
- Personal Injury (RTA, Trip&Slip, Accident at Work)
- Debt Collection
- Family Work (Divorce, Ancillary Relief, Custody & Residence)
- Insurance Claims Work (Motor Vehicles)
To make sure you can be up and running as quickly as possible we have created powerful systems for Conveyancing and Personal Injury in partnership with our legal clients. Click the appropriate link to take a closer look at the features and benefits of these systems.
Some of our clients have created their own 'in-house' systems to process volume work from major panels in the areas of:
- PI (The AA, RAC, TGWU)
- Conveyancing (LMS-STARS, Abbey National, Halifax PLC, Royal & Sun Alliance)
When used in this way LAWFUSION Case Management provides the following benefits:
- An exceptionally high level of automation which means that most of the administrative work is done automatically and performed to exacting quality standards and specific timescales. This in turn enables the firm to become a member of many panels which now require a minimum service level in order to tender for the business.
- It has in-built 'de-risking' which means the chance of anything being overlooked or done out of sequence is significantly reduced and as a result Professional Indemnity premiums are lower.
- An immediate ability to reduce costs or increase cover elsewhere by the redeployment of resources if required.
- It has the capacity to increase workloads significantly without incurring any increases in staff numbers or costs.
- It maintains a consistent high quality service at the same time as growing the volume of the work being done by the department.