Case & Matter Management Software

Many case management implementations fail to deliver the benefits expected because the culture of the firm is not compatible with the changes required and/or the computerisation of the departments work. This means the system is not used correctly or, in some cases, not used at all. This is when a Matter Management system might be more appropriate. In this environment LAWFUSION is implemented as a general framework, i.e.non-specific, for all types of cases. This provides many benefits including:

• Automatic generation and printing of standard letters (even letters that are non-standard can benefit from being started automatically with all of the clients information and references already setup) and documents.
• A document management and naming standard that is applied throughout which will keep all electronic documents correctly named and indexed in the right folder so that they are instantly accessible to anyone that needs them.
• Zero duplication of information which ensures only one version of an address is used and that when it changes it only needs to be updated in one place.
• The need to enter information once only eliminates wasted time copying and re-using letters or re-entering addresses into blank letters.
• Personal task planners so that all fee earners are kept aware of any actions relating to the cases they are handling.
• Personal task planners so that all fee earners are kept aware of any actions relating to the cases they are handling.
• Professional enquiry facilities through a single case enquiry screen for all files presents a high quality client facing operation no matter who picks up the phone.
• Reporting facilities to highlight exceptions and trends enabling more effective decision making and the ability to foresee problems before they occur, i.e. de-risking.