Case Management

A Web Progress Report is intended for the client and/or 3rd party detailing how their case(s) are progressing, e.g. steps taken, when and by whom, actions outstanding with completion dates etc. This report can be accessed in a secure manner over the Internet at any time day or night.

• Keeps clients & 3rd parties informed of progress over the Internet.
• No expensive 'in-house' web-server or technical expertise is needed.
• Over 55% of all households now have access to the Internet.
• Reduces disruptions and lost fee earning time from incoming calls.
• Provides big differentiator for your products services.
• Access is completely secure using both a PIN and password.
• The report includes key steps, future actions and messages sections.
• The firm can specify exactly which steps and actions to be incorporated in the client web report.
• The report can include any billing or time recording information if required.
• Final look and feel can be tailored to complement firms brochure site.